![]() ![]() Then select Service account from the sidebar and then Create key. Once you've properly configured your agent and locations, visit your partner account settings by clicking the profile gear icon in the top right of the Business Communications navigation bar. The only setup option to avoid for now is the webhook - we'll get to that later when connecting the channel to Front. We recommend referring to Google's guides on how to configure agents, in particular their articles for how to create agents, set messaging availability, set non-local information, and adding locations. In the agent editor, you can customize a variety of options like logo, phone number, welcome message, and locations of your agent. Save the agent, and then click into it to edit more details. You'll be asked to provide a name for your Brand (e.g. Once you've created a Business Messages partner account, return to the Business Communications console and select the option to create a new agent. If you or a colleague hasn't already created a partner account, create one by clicking Create partner account under Business Messages. Make sure you are signed into the G Suite account on the same domain as the Google Business listings you want to support. Visit the Google Business Communications console. Note that if you've already set up your brand and agents previously, these steps may not be required. Managing brands and agents in Google Businessīefore connecting the channel in Front, you'll need to properly configure your Google Business brands and agents from Google Business Communications console if you haven't already.
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